Service and Performance Excellence
Course Description
This highly interactive session outlines how the creation of a Service and Performance Excellence Code of Standards can positively impact your office. The areas of compliance, customer service, performance, initiative, and ethics will be targeted in terms of creating both a code and guidelines for the office. Creation of a Code sets a baseline for both performance and evaluation of performance, and participants will leave this session with a model to begin the process in their office.
Who Should Attend
Any higher education professional seeking to excell in both internal and external customer service and performance.
How You Will Benefit
Obtain information on how creating Service and Performance Excellence Standards can literally change the way you do business from a customer service perspective.
| Course Date | Course Time | Venue | Location | |
|---|---|---|---|---|
| There are currently no courses scheduled. If you would like this course personalized for your organization, please contact ASA at training@amsa.com. | ||||
